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ENGAGE. EDUCATE. EMPOWER

WE POLISH

YOU SHINE

your success comes 85% from soft skills; only 15% from technical skills.
we offer customizable instructor-led leadership and soft skills training,
e-learning self-paced courses and coaching to empower your teams,
build loyal customers and achieve unparalleled business success.

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the leadership and soft skills academy that meets your employee development objectives

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Our Mission

We help businesses enhance team members leadership and soft skills so that they shine with confidence and stand out from the competition. We do so by developing and implementing a comprehensive people strategy aligned with client’s vision, and design and deliver training, coaching and consulting to meet their needs.
Our approach is based on the premise that organizations that educate and engage their team members are better prepared for sustainable growth and prosperity.

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  • Pamela Y. Toussaint, MBA
  • Founder and President, Ultimate Image Coach Business Trainer, Consultant and Professor Keynote Speaker & Author of “The Audacious Woman: Blaze Your Own Path to Prosperity”
WE EDUCATE, ENGAGE, EMPOWER

Why Us

85% of one’s professional success is attributable to personal branding, executive presence and emotional intelligence, which are the hallmarks of our consulting, coaching and training services.
Our team has a track record of successfully serving public and private sector clients in the United States and overseas.

OUR SERVICES

Key Benefits
  • A more empowered and engaged team
  • More collaborative and productive
  • Leadership pipeline of ready talent
  • Return on Investment (ROI) – bottom line improvements
  • Our experienced team understands the challenges face. Our consultative approach ensures clients achieve their objectives.
  • Our extensive library of soft skills and leadership courses are available for customization if needed
  • Save clients time and money
  • Turn-key training delivery
  • We can support your training department or serve as your training department
  • Clients have a motivated and empowered Workforce ready to assume greater responsibility
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FREE EBOOK

Download your free 3 ebook now for FREE. complete bundle. click on the button below

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FREE TOOLKIT

Click the button below to download your FREE RFP Toolkit. 

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Don't take our words for it

Viviana Moraless
☆☆☆☆☆
Corporate Manager
Pam is an enthusiastic and committed leader! She puts her heart into everything she does and as she states in her company motto "We Polish, You Shine" is true. She gives you the tool to take your career to the next level by coaching you on leadership, personal branding, and customer loyalty skills. I engaged Pam to train my sales support team and attended a business workshop with her. I still share with my team the valuable lessons I learned. I can't thank Pam enough for helping my team enhance their leadership and customer service skills.
Julia Dattolo
☆☆☆☆☆
President/CEO, Career Source of Palm Beach County
Pamela provided the CareerSource Supervisor Team a full day workshop entitled: “Personal Branding, Customer Service and Leadership Effectiveness Skills.” Her presentation was very engaging, professional, insightful, and polished. She clearly has a high emotional intelligence/EQ. Her extensive professional experience helps the student to understand how important people are to any organization and to relate to each other in the workplace. She received rave reviews from our staff.
Rhonda D. Rogers CPP
☆☆☆☆☆
CEO & President, Author
Pamela successfully added value to my team's retreat and engaged them in thinking and interacting about their purpose, personal brand, and self-confidence. She used her book "The Audacious Woman: Blaze Your Own Path to Prosperity" as the resource for the retreat. My team enjoyed her presentation and learned critical leadership and soft skills. I purchased her book for each staff member, and we have been reading it as a group.
Lisa Fikki
☆☆☆☆☆
Business Internship Program Coordinator
I had the pleasure of working with Pamela on a large training project involving a client with hundreds of employees. As a subject matter expert in customer service excellence, branding and professional image, Pamela delivered a customized program specifically tailored to the client. Without reservation, I found her to be an exceptional facilitator and my client was delighted with the outcome. Pamela is a consummate professional, in both demeanor and subject matter knowledge and she understands how to connect with her audience. I highly recommend her talent and expertise!

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Download your 3 ebook for free now

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